Privacy Policy
This Privacy Policy explains how Farleygreene Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website.
1. Who We Are
Farleygreene Ltd
Unit 2 & 3, Hatch Industrial Park
Greywell Road, Mapledurwell
Hampshire, RG24 7NG
United Kingdom
Email: [email protected]
2. What Data We Collect
We may collect and process the following personal data:
- Name
- Company name
- Email address
- Telephone number
- IP address
- Information about your use of our website (e.g., pages visited, time spent)
- Any information you provide via contact forms or enquiries
3. How We Collect Your Data
We collect data in the following ways:
- When you complete forms on our website
- When you contact us via email or phone
- When you subscribe to our newsletter
- Automatically through cookies and analytics tools
4. Lawful Bases for Processing
We process your personal data under the following lawful bases:
- Consent – for sending marketing communications and placing non-essential cookies
- Legitimate Interests – to respond to enquiries and improve our services
- Contractual Necessity – where processing is required to provide requested services
- Legal Obligation – where required to comply with law
5. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide information about our products and services
- Send marketing communications (where consent has been given)
- Track email engagement through Campaign Monitor (opens and clicks)
- Improve website performance and user experience
- Maintain internal records
6. Marketing Communications
If you opt in to receive marketing communications, we will send you relevant updates about our products and services.
You can withdraw your consent at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly at [email protected]
We use Campaign Monitor to manage email communications and track engagement (opens and clicks). Data may be processed outside the UK, with appropriate safeguards in place.
7. Sharing Your Data
We may share your data with trusted third parties, including:
- Email marketing providers (Campaign Monitor)
- Website analytics providers (Google Analytics)
- IT and hosting providers
- Distributors (where necessary to respond to international enquiries)
All third parties are required to respect the security of your data and process it in accordance with UK GDPR.
8. International Transfers
Where your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or transfers to countries with adequacy regulations.
9. Data Retention
We retain personal data only for as long as necessary:
- Enquiries: up to 24 months
- Marketing data: until you withdraw consent
- Analytics data: in line with cookie consent settings
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
11. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Secure data storage
- Access controls
12. Cookies
Our website uses cookies to improve user experience and analyse website performance. Non-essential cookies (such as analytics and marketing cookies) are only placed after you provide consent via our cookie banner.
We use:
- Google Analytics for anonymous usage statistics (_ga, _gid cookies)
- Campaign Monitor to track engagement with email communications (opens and clicks)
For full details, see our Cookie Policy.
Users can manage or withdraw consent at any time via the cookie banner or browser settings.
13. Links to Other Websites
Our website may contain links to other websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: [email protected]
Address: Farleygreene Ltd, Unit 2 & 3, Hatch Industrial Park, Greywell Road, Mapledurwell, Hampshire, RG24 7NG
